IOWA STATE

Reversing Enrollment Declines Through Personalized Student Recruitment Marketing

FOR AS LONG AS WE’VE BEEN AT IOWA STATE UNIVERSITY,
WE COULD HAVE EARNED THREE PHDS.

Objective

When first-year enrollment began to decline for the first time in nearly a decade, Carol Custer, Director of Marketing for Iowa State University’s College of Engineering, partnered with Celsius Marketing & Interactive to identify the root causes and develop a student recruitment strategy that would reconnect the college with prospective engineers.

Although the College of Engineering maintained a strong national reputation, exceptional academic programs, and outstanding career placement rates, internal research revealed critical conversion gaps throughout the admissions funnel. Geographic challenges, shifting demographics, and inconsistent communications were causing prospective students to disengage before completing the enrollment process.

The College needed a strategic partner to modernize its enrollment marketing approach and create a more personalized experience for today’s prospective students.

Key objectives included:

  • Increase student applications and first-year enrollment
  • Improve engagement through personalized communications
  • Expand brand awareness beyond traditional recruiting territories
  • Increase website traffic and qualified inquiries
  • Strengthen conversion rates throughout the admissions funnel
Close up of design details
Smart phones showcasing Iowa State University mobile web design
The Hive at Iowa State
Iowa State University's Department of Agriculture page mocked up on a tablet device. Showcasing a map of where ISU grads have gone on to work nationally.
Sign design
Boeing Hall of Innovation at Iowa State University
Design from the Innovation Center
The Launch Pad in the Innovation Center at Iowa State
Iowa State University Camp CY
Camp CY T shirt design

Strategy

Celsius began by conducting a comprehensive analysis of the student recruitment journey, evaluating audience behavior, admissions funnel performance, communication workflows, and enrollment trends.

The research uncovered a critical opportunity: prospective students were receiving communications that often felt too broad and disconnected from their individual interests, motivations, and stage in the decision-making process. Gen Z audiences expected content that was relevant, personalized, and delivered through the channels they used most frequently.

Using these insights, Celsius developed a persona-based enrollment marketing strategy designed to create more meaningful interactions throughout the recruitment process.

The strategy focused on:

  • Identifying key audience segments and student personas
  • Mapping communications to specific stages of the enrollment funnel
  • Personalizing messaging based on student interests and behaviors
  • Creating engaging visual content tailored for Gen Z audiences
  • Reducing communication gaps that contributed to prospect attrition
  • Increasing engagement through targeted digital experiences and marketing automation

By combining audience segmentation, personalized content, and data-driven decision-making, Celsius created a recruitment ecosystem designed to nurture prospects from initial awareness through enrollment.

OUR TENURE.

Over the course of 20 plus years, we’ve done over 6,000 design and marketing projects for Iowa State University. We’ve worked on practically everything for this collegiate client, from designing the smallest temporary tattoos, to the biggest, most visible displays at the Iowa State Fair, and everything in between.

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DEPARTMENT OF HORTICULTURE VIDEOS

ISU DINING ORIENTATION VIDEO

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Solution

Celsius implemented a fully integrated student recruitment campaign that aligned creative storytelling, digital marketing, and enrollment communications around the needs of prospective engineering students.

The campaign utilized persona-driven messaging and audience-specific content to ensure students received relevant information at the right time and through the right channels.

Audience Research & Personalization

  • Developed detailed prospective student personas
  • Mapped enrollment journeys and communication touchpoints
  • Identified conversion barriers within the admissions funnel
  • Customized messaging by audience segment and stage

Content & Creative Development

  • Produced animated video content in both short- and long-form formats
  • Created audience-specific admissions content
  • Developed personalized landing pages aligned to student interests
  • Built content experiences designed specifically for Gen Z audiences

Digital Marketing & Lead Nurturing

  • Launched targeted social media advertising campaigns
  • Developed personalized email workflow sequences
  • Implemented lead-nurturing programs to maintain engagement throughout the enrollment cycle
  • Leveraged CRM and marketing automation tools to deliver relevant content and improve conversion rates

Optimization & Analytics

  • Used data analytics to segment audiences and refine messaging
  • Continuously monitored campaign performance
  • Optimized content, workflows, and calls-to-action based on engagement and conversion behavior

The result was a highly personalized recruitment experience that connected prospective students with the opportunities, outcomes, and culture of Iowa State’s College of Engineering.

Plato dining at Iowa State
Plato poster designs
Sign design
Roasterie at Iowa State University

AN ADVERTISING ADVENTURE.

We’ve built websites, environmental displays, marketing campaigns and blogs. Oh, and every year we get to spread a little cheer with the President’s Holiday Card. We’ve been proud to have so many projects covered in cardinal and gold, and we love to outdo ourselves every year. The work we do for Iowa State University is always an adventure.

ISU Banner Designs
Banner designs
Iowa State University sign
Iowa State Res Life
Iowa State Res Life
Iowa State Res Life
Banner Design
Banner Design
Engineering at Iowa State University design
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Sign design close up
Wall decal design

Key Outcomes

The campaign delivered measurable improvements in enrollment, engagement, and awareness, helping the College reverse a concerning enrollment trend and establish a stronger foundation for future growth.

Enrollment & Applications

  • 18% increase in first-year student enrollment
  • 18% year-over-year increase in student applications
  • First increase in first-year enrollment in eight years

Website & Lead Generation Performance

  • 5x increase in website traffic
    • Before campaign: 150,000 users
    • After campaign: 700,000 users
  • More than 100,000 new visitors directed to campaign landing pages
  • More than 4,000 visitors driven directly to Iowa State’s admissions page

Engagement & Conversion Improvements

  • Personalized workflows significantly improved engagement and conversion rates
  • Audience-specific content increased email relevance and interaction
  • Persona-based landing pages generated stronger call-to-action performance
  • Video content proved particularly effective in connecting with Gen Z audiences

Key Takeaways

The campaign demonstrated that enrollment challenges were not driven by a lack of interest in engineering, but by gaps in how prospective students were being engaged throughout the recruitment process.

By reducing communication barriers, personalizing the student journey, and delivering content aligned to audience needs, Celsius helped Iowa State University’s College of Engineering strengthen recruitment performance, increase enrollment, and exceed historical benchmarks.

What began as an effort to address declining enrollment evolved into a data-driven recruitment strategy that delivered measurable growth and reconnected future engineers with one of the nation’s leading engineering programs.

THIS BIG12 BRAND DESERVES TO BE ON THE DEAN’S LIST.

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